Shipping

Where we deliver

We deliver our products to addresses within Greece. You can place an order from anywhere in the world, provided the delivery address is in Greece. Certain perishable products are available for delivery within Thessaloniki only.

Shipping charges

Shipping is charged per item:

Chocolaterie & Patisserie: €8 per item.
Gifts: €8, €12 or €16 per gift, depending on the product.

Product prices do not include shipping. The total shipping cost is calculated according to the products and quantities and displayed at checkout before you confirm your order.

Delivery times

Estimated delivery times, starting from when we receive your order, are:

Thessaloniki: 1–2 working days.
Rest of Greece: 2–5 working days.

These estimates include order preparation and transport. Weekends and public holidays are not counted as working days.

Delivery times are estimates. Delays may occur during festive periods, public holidays or periods of high courier demand. If your gift is intended for a specific date, please contact us before placing your order.

Delivery during warm weather

When temperatures in Greece exceed 25°C, heat-sensitive products are delivered within Thessaloniki only. For other destinations, please choose from our “Safe for Summer Delivery” collection.

Changes to your order

If you need to change the delivery details or have another request regarding your order, please contact us as soon as possible. We will check whether your request can be accommodated, depending on the stage of preparation and dispatch.

A problem with your delivery

If you notice damage or another problem when your order arrives, please contact us and email your order number, along with photographs of the product and packaging, to [email protected].

For further information, please see our Terms & Conditions.

Order enquiries
+30 2310 237100
[email protected]